ALVA of Ilectra Motor Group wins Indonesia Digital Experience of the Year - Automotive & Transport Equipment

The company was recognised at the Asian Experience Awards 2024 for its MyALVA app.

ALVA of the Ilectra Motor Group clinched the prestigious Indonesia Digital Experience of the Year - Automotive & Transport Equipment title at the Asian Experience Awards 2024, thanks to its groundbreaking MyALVA app.

This award-winning app is not just a companion for ALVA’s electric motorcycles—it’s revolutionising how customers interact with their rides. By pushing the boundaries of digital innovation, ALVA is setting new benchmarks for the electric vehicle (EV) market in Indonesia.

Revolutionising connectivity with the MyALVA App

Imagine a motorcycle that’s not only electric but also deeply connected to your daily life. With a unique feature called ALVA Intelligence Charging System (AICS), ALVA has introduced a new seamless experience where customers can adjust and customise their charging experience. That’s what ALVA’s MyALVA app offers—a seamless blend of technology and mobility. By integrating IoT capabilities, ALVA motorcycles instantly sync with the app, providing
riders with an unmatched digital experience.

From tracking performance to customising settings, the MyALVA app ensures every rider enjoys an interactive, personalised relationship with their motorcycle. It’s a leap forward in customer engagement, setting Ilectra Motor Group apart as a trailblazer in the EV market.

The goal? To not only lead in the digital space but to dominate it. With a feature-packed arsenal—32 for the Alva One and 39 for the Alva Cervo—ALVA motorcycles consistently outshine the competition.

Elevating customer experience to new heights

What truly makes the MyALVA app a game-changer is the exceptional experience it provides to its users. Currently boasting a stellar 4.9 rating on the Google Play Store and a 4.5 rating on the Apple App Store, the app continues to outpace rivals.

ALVA’s relentless commitment to customer satisfaction drives these high ratings. By constantly listening to feedback and swiftly implementing improvements, the brand continues to evolve the app’s interface and features. Every update is designed with one goal in mind: to exceed customer expectations.

This obsession with innovation has made the MyALVA app an indispensable part of the ALVA experience. It’s not just an app; it’s a digital hub for motorcycle enthusiasts, one that’s been downloaded by more people than the actual motorcycles sold—proving its broad appeal and value even beyond the core user base.

A pioneer in the digital age of mobility

The success of the MyALVA app is undeniable and marks Ilectra Motor Group as a pioneer in digital mobility. By offering a cutting-edge digital platform that evolves alongside its customers’ needs, ALVA isn’t just meeting today’s demands—it’s paving the way for the future of electric motorcycles.

ALVA’s win at the Asian Experience Awards 2024 is a testament to this bold approach. Presented by Asian Business Review, the awards celebrate companies that deliver groundbreaking customer and product experiences. ALVA’s ability to combine technology with customer-first thinking has earned it a rightful place among the most innovative brands in the region.

As ALVA continues to elevate the customer experience through digital excellence, it’s clear the brand’s commitment to innovation is driving it toward an even brighter future in the competitive EV market.

The Asian Experience Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for providing meaningful brand experiences to stakeholders, please contact Jane Patiag at [email protected].