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Smart Classification System by Abu Dhabi Customs wins big at Middle East Technology Excellence Awards 2023

The company takes home the Information Management - Government award with its innovative solution, a game-changer in trade operations powered by AI and machine learning.

Abu Dhabi Customs has been recognised for its exceptional achievements at the prestigious Middle East Technology Excellence Awards 2023. The ceremony celebrated the region's leading innovators in various sectors of information management. Abu Dhabi Customs secured the top spot in the Information Management - Government category for its groundbreaking project, the Smart Classification System.

The Middle East Technology Excellence Awards are a beacon of distinction, showcasing companies that exhibit unmatched innovation, advancement, and transformative prowess. This recognition underscores Abu Dhabi Customs' unrelenting commitment to revolutionise trade operations through advanced technology integration.

The Smart Classification System, the crowning jewel of Abu Dhabi Customs' innovative endeavours, has elevated the efficiency and accuracy of trade activities. Built on a foundation of cutting-edge AI and machine learning technologies, this tailor-made tool is a monumental step forward in streamlining the process of identifying the appropriate HS code for commodities slated for import or export. Moreover, it seamlessly incorporates essential information, such as customs duties, taxes, and pertinent restrictions.

What sets the Smart Classification System apart is its unmatched ability to process an astonishing volume of data with lightning speed. In Q1 and Q2 2023, the system facilitated a staggering 85,000 search transactions from a diverse array of customers. This incredible feat is a testament to the system's reliability, robustness, and user-friendly interface. By eliminating ambiguity and confusion, the Smart Classification System empowers businesses to make informed decisions, optimise their trade operations, and navigate the intricacies of international commerce with unparalleled precision.

The coveted award is a testament to Abu Dhabi Customs' leadership in revolutionising trade facilitation in the Middle East region. By adopting the Smart Classification System, the organisation has positioned itself as a trailblazer in information management within the government sector. This accolade reinforces Abu Dhabi Customs' dedication to driving progress, embracing technological evolution, and delivering unmatched value to the trade community.

As the world marches towards a digital future, Abu Dhabi Customs stands at the forefront, reshaping trade dynamics with innovation as its cornerstone. The Middle East Technology Excellence Award serves as a beacon of inspiration, motivating the organisation to continually raise the bar, challenge norms, and craft solutions that drive the global trade landscape towards unprecedented excellence.

The Middle East Technology Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Danica Avila at danica@charltonmediamail.com.

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