Exclusive

Insurers face customer churn as prices rise in select products

Experts pin 3 ways to adapt to a more ‘demanding’ customer base.

Insurers face customer churn as prices rise in select products

Experts pin 3 ways to adapt to a more ‘demanding’ customer base.

Embracing technology and personalisation drives e-commerce in Indonesia

3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.

Embracing hyperlocal retailing in Indonesia

Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.

PT ABC President Indonesia touts retail with personalised digital campaign

COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024

What new brands need to succeed in Asian markets

Price sensitivity remains a critical factor especially in essential categories like food and beverages.

AI prompts fearless dive into corporate reinvention

Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.

Indonesia’s future of retail lies in a blended approach

Industry leaders discuss the innovative strategies to meet evolving consumer needs at Retail Asia Forum 2024

GenAI’s impact on retail unfolding faster than expected

Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.

Ways retailers can start waste reduction efforts amidst charging scheme delay

Experts recommend adopting mono-material packaging and encouraging naked shopping.

Indonesia enters era of digital insurance distribution

Industry executives at Insurance Asia Forum 2024 push the digital mindset in developing an efficient ecosystem.

Redevelopment a toss-up between city retail and CBD offices

CBD and Orchard Belt have seen numerous redevelopment projects propelled by URA incentives.

Indonesia needs a little tech to boost insurance penetration

When compared to GDP, insurance penetration in Indonesia is 1.4%, which is low relative to ASEAN.

Lotte Mart CEO unveils store revamp strategy

Store layout revised, prioritising FMCG at the front now occupying 80% of space up from 70%.

CIMB Niaga leads the way in captivating Indonesia’s youth

The bank’s digital solutions are winning over younger generations with 3.2M mobile users and 96% digital transaction rate in 2023.

CEO unfolds how Indonesian firms can focus on growth amidst new regulations

Whilst the market drives towards growth, new rules shrink insurer presence.

BCA sets benchmark in Indonesia’s microfinance sector

Innovative approaches reflect the bank’s commitment to pushing financial inclusion and fostering economic growth.

Indonesian banks all aboard in driving financial innovation

Asian Banking and Finance Forum brings together banking leaders with a shared vision.