Malaysia Management Excellence Awards 2023 Winner: Watsons Malaysia

Experience the journey of innovation and resilience with Caryn Loh, Managing Director of Watsons Malaysia and winner of Executive of the Year - Retail in the Malaysia Management Excellence Awards, as she reflects on leading through challenges, strong teamwork, agile innovation during the pandemic, and a dual focus on offline and online retail.

Witness how their resilient approach, weekly team communication, and customer-centric plans not only weathered challenges but set a new standard, securing the coveted position as the number one health and beauty retailer.

Learn more here.

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Malaysia Management Excellence Awards

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