Asian Experience Awards

Showcase your innovative brand initiatives at the Asian Experience Awards 2024

Nominate your company's outstanding brand experience initiative for a chance to be recognised amongst Asia's most innovative companies.

Showcase your innovative brand initiatives at the Asian Experience Awards 2024

Nominate your company's outstanding brand experience initiative for a chance to be recognised amongst Asia's most innovative companies.

Asian Experience Awards 2023 Winner: Roche Hong Kong

Roche Hong Kong is revolutionising patient care with their Cancer 101 programme.

Asian Experience Awards 2023 Winner: Fresenius Medical Care Pte Ltd

Dive into the future of dialysis with Karen Ng, Business Director, and Anbu Srinivasan, Managing Director of Fresenius Medical Care for their notable AR and VR technologies.

Asian Experience Awards 2023 Winner: Petroliam Nasional Berhad (PETRONAS)

Faizal B Zainol Alam, General Manager (Product Delivery Upstream), and Muthu Kumar Sockalingam, Senior Manager (Exploration Tribe) of PETRONAS discuss their strategies as the winner of Malaysia Digital Experience of the Year - Oil & Gas category at the Asian Experience Awards 2023.

Avis Malaysia strengthens service commitment through customer experience initiatives

Avis Malaysia is prioritising customer loyalty and enhancing their rental experiences, with its  agenda centred on enhancements for comfort and memorable journeys.

Bank BTN excels at the Asian Experience Awards 2023, securing two prestigious awards

With a focus on innovation, customer-centricity, and digitalisation, Bank BTN is well on its way to achieving its vision of becoming the best mortgage bank in Southeast Asia by 2025.

Asian Experience Awards 2023 Winner: Tawuniya

Abdullah Alshargi, Tawuniya's Group CTO, delves into the captivating realm of the company's digital metamorphosis in this enlightening interview.

Asian Experience Awards 2023 Winner: Cathay Cargo

Embark on a journey with Ernest Hui, Head of UX/UI Design at Cathay Cargo, as he unveils the tale behind the development of their website.

Asian Experience Awards 2023 Winner: Cathay Pacific Airways Limited

Gain insights from Ernest Hui, Head of UX/UI Design, where he talks about Cathay Pacific Airways Limited's vision and steadfast commitment to maintaining an exceptional customer experience despite perceived challenges.

Asian Experience Awards 2023 Winner: Petroliam Nasional Berhad (PETRONAS)

Join Mohd Nazmi Mohd Ali Napiah, Custodian, GTS at PETRONAS, as he discusses the innovative ProAssure™ Wrap, PETRONAS' in-house composite repair system.

Asian Experience Awards 2023: United Overseas Bank (Malaysia) Bhd.

Ho Hui Ming, Executive Director and Country Head of Business Banking at UOB Malaysia, highlights the UOB SME app, a comprehensive platform designed for SMEs' digital transformation.

Asian Experience Awards 2023 Winner: SPTel

Watch as Ernest Lee, Deputy CEO of SPTel, shares the success story behind winning the Singapore Customer Experience of the Year - Telecommunications award at the Asian Experience Awards.

Asian Experience Awards 2023 Winner: OCBC Bank Malaysia

Chew Siew Khing, Head of Transaction Banking Malaysia, unveils OCBC Bank (Malaysia) Berhad's success, winning the Malaysia Customer Experience of the Year – Banking Award at the Asian Experience Awards 2023.

Vietnam Technology Excellence Awards 2023 Winner: HIVE by Income

Edlyn Khoo, Head of Regional Business at HIVE by Income, shares their award-winning initiative JupViec Care, a personal accident micro-insurance product designed in collaboration with Vietnam housekeeping agency JupViec, which earned them the Vietnam Technology Excellence Award for Fintech – Financial at the Asian Technology Excellence Awards.

Asian Experience Awards 2023 Winner: Krungthai Bank PCL.

Dollada Bhuvasethasai, Executive Vice President of Customer Insights at Krungthai Bank PCL, unveils the transformative WE CARE initiative, a powerful tool for customers to provide instant feedback via scanning QR codes, which earned them the Thailand Service Experience of the Year – Banking award at the Asian Experience Awards. 

Asian Experience Awards 2023 Winner: PT PLN (Persero)

Dive into the groundbreaking transformation of PT PLN (Persero) with CEO Darmawan Prasodjo.

Asian Experience Awards 2023 Winner: MetLife Japan

Hear from Yasunari Matsuzaka, Head of CX Design at MetLife Japan, as he discusses MetLife’s win at the Asian Experience Awards, securing Japan Customer Experience of the Year - Life Insurance for the groundbreaking Life Invest Dashboard.