Asian Experience Awards

Asian Experience Awards 2023 Winner: Eastern Communications

Hannah Lazatin, Head of Brand Communications, and Marisol Salud, Head of Customer Experience, at Eastern Communications, delve into their efforts toward customer service and personal connections, acknowledging the importance of human interactions in the face of the pandemic and digital changes.

Asian Experience Awards 2023 Winner: Eastern Communications

Hannah Lazatin, Head of Brand Communications, and Marisol Salud, Head of Customer Experience, at Eastern Communications, delve into their efforts toward customer service and personal connections, acknowledging the importance of human interactions in the face of the pandemic and digital changes.

Asian Experience Awards 2023 Winner: Singtel

Cindy Tan, Head of Digital Channels at Singtel, offers an overview of Singtel's achievements, receiving the Singapore Digital Experience of the Year - Telecommunications award at the Asian Experience Awards. 

Southeast Life Insurance (SE Life) delivers a Line OA solution beyond conventional boundaries

SE Life's Managing Director, Mrs Prettaya Sutchasila, shared why SE Life is honoured for pioneering digital transformation in Thailand's life insurance sector.

Asian Experience Awards 2023 Winner: PT Endress+Hauser Indonesia

PT Endress+Hauser Indonesia (E+H Indonesia) has received two prestigious titles at the Asian Experience Awards 2023: the Indonesia Employee Experience of the Year - Electronic Manufacturing for their transformative strengths-based approach and Indonesia Service Experience of the Year - Electronic Manufacturing for their innovative implementation of Field Service Lightning (FSL).

Asian Experience Awards 2023 Winner: PT Artajasa Pembayaran Elektronis

Tune in to Armand Hermawan, President Director of PT Artajasa Pembayaran Elektronis, the winner of the Indonesia Product Experience of the Year and Indonesia Experience of the Year for Financial Services awards, as he shares the profound impact of the Quick Response Code Indonesian Standard (QRIS) on accelerating digital payments in Indonesia, which fosters greater financial inclusion.

Asian Experience Awards 2023 Winner: Petroliam Nasional Berhad

Hear from M Fauzi Atan, Manager - Product Management of Petroliam Nasional Berhad, a customer-centric organisation prioritising both external and global security, as he discusses its digital transformations in this interview.

Powering growth through unified cloud experience with Tata Communications

Explore how Tata Communications' strategic collaboration with InterGlobe addressed multifaceted challenges, optimised bandwidth efficiency, and propelled growth.

Asian Experience Awards 2023 Winner: Shell Malaysia Trading Sdn Bhd

Shell Fleet Solutions clinches the Malaysia Partner Experience of the Year - Energy at the Asian Experience Awards 2023 for their role in promoting sustainability in the fleet business.

Banking on employee engagement paves UOB Thailand's path to success

Discover how UOB Thailand's commitment to exceptional employee experiences propelled it to win Thailand Employee Experience of the Year - Banking at the Asian Experience Awards.

Asian Experience Awards 2023 Winner: Bank Syariah Indonesia

Riko Wardhana, Digital Strategy & Product Group Head at Bank Syariah Indonesia discusses how they implemented KYC face-to-face recognition for customer enrolment, streamlining the process through mobile banking apps, allowing customers to open accounts in less than five minutes, significantly enhancing the overall customer experience.

Asian Experience Awards 2023: Income Insurance Limited

In their three-year journey, Ron Wee, Growth Hacker at Income Insurance, reflects on their company's growth, positioning it as the first insurance app for young adults and key workers.

Asian Experience Awards 2023 Winner: Medical Center Manila, Inc.

Tune in to Eduardo S. Eseque, MD, President of Medical Center Manila, Inc. as he shares their pursuit of addressing time-consuming delays in obtaining professional fees for doctors upon patient discharge.

Asian Experience Awards 2023 Winner: Kuala Lumpur Convention Centre

Listen to Robert Hatton-Jones, Deputy General Manager of Kuala Lumpur Convention Centre, as he discusses how they strive to offer a sustainable venue and destination, fostering responsible event hosting whilst enhancing Malaysia's appeal for international events.

Asian Experience Awards 2023 Winner: Accor SA – Shanghai Office

Listen to Ken Wong, Chief Brand and Commercial Officer, Greater China of Accor Group, as he explores evolving customer preferences regarding travel system policies and discusses their engagement with customers and partnerships with entities like trip.com and McKinsey to develop a white paper.

Asian Experience Awards 2023 Event Highlights Video

Experience the unforgettable moments from the 2023 Asian Experience Awards, an event dedicated to honouring excellence in creating profound brand experiences. Don't pass up the opportunity to delve into these captivating moments.

HIVE by Income bags Asian Technology Excellence Awards for Innovative Pay-as-you-earn micro-insurance offering

JupViec Care offers flexible personal accident micro-insurance based on gig workers’ income, giving them unprecedented flexibility and control over their insurance coverage.