Asian Experience Awards
Swift takes home Asian Experience Awards 2024 for Customer Footprint Model
It has seen improved operational efficiency and enhanced service delivery with the reduction of its monthly case backlogs.
Swift takes home Asian Experience Awards 2024 for Customer Footprint Model
It has seen improved operational efficiency and enhanced service delivery with the reduction of its monthly case backlogs.
United Overseas Bank clinches win at Asian Experience Awards 2024 for scam prevention framework
The SPOT Framework targets to uncover potential scams and facilitate in the prevention of victims falling prey to scammers.
Bank DBS Indonesia secures Indonesia Partner Experience of the Year - Banking at Asian Experience Awards 2024
The company was honoured for its DBS RAPID solution in collaboration with Topremit.
Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024
It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.
ONE Krungthai from Krungthai Bank wins Asian Experience Awards 2024 for employee mobile app
The enhancements made within the app have enhanced employees’ work life.
Maybank Singapore brings home Asian Experience Awards 2024 for cross-border banking solution
Maybank Beyond Borders has paved the way for future geographical expansions and continued innovations.
Sedgwick clinches Asian Experience Awards 2024 for claims management platforms
The tools have brought improved customer experience, greater transparency, faster claim close times.
GEODIS APAC & Middle East secures win at Asian Experience Awards 2024
The leading global logistics provider earned recognition for its Voice of Customer programme, a modernised customer experience approach that keeps up with evolving customer needs.
Keysight Technologies leads the way in customer experience and drives success through innovation
Enabling customers’ business and technological success is at the heart of Keysight’s Leadership Model, driving its mission to accelerate innovation that connects and secures the world.
Expereo Singapore Pte Ltd hailed Singapore Service Experience of the Year - Business Services at Asian Experience Awards 2024
The technology company was recognised for its initiatives in elevating customer experience, leveraging AI and automation alongside human-centric approaches.
Suzlon Energy Australia enhances its service experience by locally refurbishing critical components
It has reduced its dependence on overseas suppliers amidst lessons learned from the pandemic.
Asian Experience Awards 2024 celebrates excellence in brand experiences
Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.
Western Digital KL Center of Excellence honoured at Asian Experience Awards 2024
Its GTR solution streamlines performance testing, cuts report generation time, enhances efficiency, and reduces costs.
EY’s Andrew Tan emphasises customer needs, technology application key to success
He highlights leveraging technology for efficiency, personalisation, and creating a seamless user experience.
KPMG in Singapore’s Guillaume Sachet on striking a balance between AI adoption in customer experience and the need for the ‘human touch’
He discusses evolving customer experience trends, and how AI and KPMG’s Six Pillars of Customer Experience Excellence can be leveraged to achieve meaningful impact
Deloitte Partner: Customer-centric engagement must shape digital transformation agenda
Peng mentioned that businesses need to ensure that their digital efforts are at pace to customers’ needs.
PwC Partner: Management must have appropriate risk management policies as business backbone
There have been continued disruptions in several industries brought by technological advancements.
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Awards
Feb
20
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HEINEKEN Malaysia’s Drinkies Toasts to Double Victory at the Asian Experience Awards 2024
![HEINEKEN Malaysia’s Drinkies Toasts to Double Victory at the Asian Experience Awards 2024]()
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Celebrate with Drinkies with exclusive promotions on Draught Beer Package until 30th October 2024.
Celebrate with Drinkies with exclusive promotions on Draught Beer Package until 30th October 2024.
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Feb
20